Privacy Policy

Last updated: 21 August 2025


Jetprintz.com.au (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information.


1. Information We Collect

We may collect personal information such as:

  • Your name
  • Contact details (phone number, email address, address)
  • Details about your signage or printing job

We collect this information directly from you when you make an enquiry, request a quote, or engage us to deliver services.


2. Why We Collect Your Information

We use your information only for purposes related to:

  • Responding to your enquiries
  • Providing quotes and organising signage jobs
  • Delivering our products and services
  • Following up on completed jobs to ensure customer satisfaction
  • Meeting our legal and regulatory obligations


3. How We Store and Protect Your Information

We take reasonable steps to keep your personal information secure from misuse, interference, loss, unauthorised access, modification, or disclosure.


4. Disclosure of Your Information

We do not sell or rent your information. We may disclose personal information to:

  • Contractors, installers, or delivery providers assisting with your job
  • Service providers who support our business operations (e.g., IT or cloud storage providers)
  • Government authorities if required by law

Some service providers may be located outside Australia. Where this occurs, we will take reasonable steps to ensure your information is handled in accordance with the APPs.


5. Access and Correction

You have the right to request access to, or correction of, the personal information we hold about you. To do this, please contact us using the details below.


6. Complaints

If you believe we have breached your privacy, please contact us. We will investigate your complaint and respond as soon as possible. If you are not satisfied, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.


7. Contact Us

For privacy enquiries or requests, please contact: admin@jetprintz.com.au